What Information We Collect and Why
When you register, we collect your name, email address, phone number and, where required for account verification, a copy of a valid identity document. If you fund your account through bKash, Nagad or Rocket, the transaction reference and wallet number associated with that payment are logged
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against your account record — this is how we match deposits to your balance and process withdrawal requests back to the same wallet. We do not store your full bKash or Nagad PIN; only the reference data needed to reconcile the payment is retained. We also
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collect device and session data — your IP address, browser type and pages visited — to detect unusual login patterns and protect your account from unauthorised access. Usage data from your session helps us understand which parts of the platform you interact with, so we can
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address technical issues faster. All data collected is used strictly for account management, payment processing and security purposes. We do not sell, rent or share your personal information with advertisers. Where we work with third-party service providers — such as payment processors or identity verification partners
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— those parties are contractually bound to handle your data only for the specific task we engage them for. Your continued use of the platform following any update to this policy is taken as acceptance of the revised terms. Eligibility to use our platform and the
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associated data rights available to you depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.