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What You Need to Know Before You Start

Access to 700bdt and any account activity — including deposits via bKash, Nagad, or Rocket — depends entirely on the laws that apply in your region and whether you meet our eligibility conditions.

Eligibility varies by local lawAccount access is region-dependentbKash, Nagad, Rocket covered under payment termsAccount activity subject to these conditionsTerms updated without prior notice
700bdt What You Need to Know Before You Start
REACH OUR LEGAL TEAM

How to Contact Us on Legal Matters

If you have a question about your eligibility, need to dispute a compliance hold on your account, or want to request a copy of the terms that apply to your region, our support team handles these through the channels below. For wallet-related legal queries — including name mismatches on bKash or Nagad — use the live chat path and have your wallet number ready.

Team online

Live Chat

Reach our compliance-aware support team directly through the live chat on site. Have your account ID and registered wallet number ready before you start.

Email Support

Send detailed legal or account eligibility queries to our support address. Include your registered bKash, Nagad, or Rocket number so we can locate your account.

Account Verification Path

For document submissions related to identity or wallet ownership, use the verification section inside your account dashboard — upload directly from your mobile.

HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

We handle personal data collected during account registration and payment activity under our privacy policy, which is available separately. Your data is used to verify identity, process withdrawals through bKash, Nagad, or Rocket, and meet compliance obligations. We do not sell your data to third parties. You can request a copy of the data we hold on your account by contacting support with your registered details.

Data Retention

We keep your account data for as long as required by the terms under which we operate. You may request deletion after account closure, subject to any outstanding compliance review.

Cookie Policy

Cookies are used on this site to maintain session state, support login on mobile devices, and track account activity for security purposes. You can manage cookie preferences through your browser.

Account Security

Your account is protected with OTP verification at login and at the point of withdrawal. Never share your OTP with anyone — our team will never ask for it in chat or email.

Requesting Changes

To update registered details such as your linked bKash or Nagad number, contact support with valid identity documents. Changes to wallet details trigger a fresh verification step before withdrawals resume.

Frequently Asked Questions About Our Legal Terms

These are the questions we hear most often about account eligibility, data rights, compliance holds and how our terms apply to local payment activity in Bangladesh.

Access depends on your local law and eligible region. You are responsible for confirming that your participation is lawful where you are before opening an account.

A withdrawal hold usually means the name on your Nagad account does not match your registered account name. Submit a valid ID through the verification section to clear this.

We collect the name, contact details and payment wallet information you provide at registration. This is used for identity checks, wallet verification and compliance purposes.

Contact our support team via live chat or email with your registered details and account ID. We will respond with the data we hold within a reasonable timeframe.

Yes. After account closure, you may request data deletion. We will action this subject to any open compliance review or outstanding withdrawal verification on your account.

You need to update your wallet details through support. A new verification step applies before withdrawals to the updated bKash number are released, to protect your account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.